Process mining is relatively young research area that meets the gap between businesses processes and various IT systems. Event logs are the primary sources for a process mining project and they are captured by different data sources including databases, ERP systems, CRM systems, audit trails, hospital information systems, bank transaction logs, etc. The extracted knowledge from this log enable us to discover the actual process and existing process model for further analysis, evaluation and continuous improvement in their quality. This way, various process mining tools have been developed in literature.
This is the official web site about Business Process Mining techniques and tools proposed by Information Systems Research Group (SisInflab) of Polytechnic University of Bari and the Department of Mathematics and Computer Science of University of Perugia.